Terms of Service

By using this website or requesting services from Hostilika, you agree to the following Terms of Service. These terms apply to all website design, redesign, maintenance, landing page, and related digital services offered by Hostilika.

1. Services

Hostilika provides digital services including, but not limited to, website design, website redesign, content updates, landing pages, local SEO setup, website maintenance, integrations, and related support services.

2. Quotes and Project Scope

All quotes provided by Hostilika are based on the scope of work discussed at the time of the proposal. Any changes, additions, or requests outside the original scope may require a revised quote or additional fees.

3. Client Responsibilities

• The client agrees to provide accurate business information, content, images, and access credentials needed to complete the project.
• The client is responsible for reviewing submitted work and providing feedback in a timely manner.
• Delays in communication, missing content, or incomplete approvals may affect project timelines.

4. Payments

Payment terms are agreed upon before work begins. Hostilika may require a deposit before starting a project. Final files, launches, transfers, or extended deliverables may be withheld until outstanding balances are paid in full.

5. Refunds

Due to the custom nature of digital services, payments made for completed work, strategy, design, development, setup, or consultation are generally non-refundable. Partial refunds, if any, are at Hostilika’s sole discretion and depend on the stage of the project.

6. Revisions

Reasonable revisions may be included depending on the service package or proposal. Requests beyond the included revision scope may be billed separately.

7. Content and Intellectual Property

The client retains ownership of content, logos, images, and materials they provide. Hostilika retains the right to use design samples, non-confidential project previews, and completed work in its portfolio unless otherwise agreed in writing.

8. Third-Party Services

Some projects may involve third-party tools or providers such as hosting companies, domain registrars, payment processors, plugins, CRMs, booking platforms, or analytics tools. Hostilika is not responsible for outages, policy changes, pricing updates, or technical issues caused by third-party providers.

9. Maintenance and Ongoing Support

Ongoing support, maintenance, or updates are only included when specifically stated in the client’s agreement, package, or active maintenance plan. One-time projects do not automatically include future edits or monthly support.

10. Limitation of Liability

Hostilika is not liable for indirect, incidental, or consequential damages resulting from the use of this website, services, downtime, third-party failures, data loss, or business interruption. All services are provided in good faith and based on the information made available by the client.

11. Termination

Hostilika reserves the right to refuse or terminate services if communication becomes abusive, misleading, unlawful, or if payment obligations are not met.

12. Changes to Terms

Hostilika may update these Terms of Service at any time. Updated versions will be posted on this page with the new effective date.

Privacy Policy

This Privacy Policy explains how Hostilika collects, uses, and protects personal information submitted through our website, forms, and communications.

1. Information We Collect

We may collect information such as:

• Name
• Email address
• Phone number
• Business name
• Project details or service inquiries
• Any information voluntarily submitted through forms or email

2. How We Use Information

We may use collected information to:

• Respond to inquiries and quote requests
• Provide services and communicate about projects
• Improve website functionality and user experience
• Send relevant service-related updates
• Maintain business records and client communication

3. Cookies and Analytics

Hostilika may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and analyze how users interact with the site. These tools may collect non-personal browsing data such as device type, browser, pages visited, and time spent on the site.

4. Information Sharing

Hostilika does not sell personal information. We may share information only when necessary to provide requested services, process payments, work with trusted service providers, comply with legal obligations, or protect our business rights.

5. Data Security

We take reasonable steps to protect submitted information. However, no online transmission or storage method can be guaranteed as completely secure. By using this site, you understand and accept this risk.

6. Third-Party Links and Platforms

This website may link to third-party platforms, forms, office systems, payment services, or social media pages. Hostilika is not responsible for the privacy practices or content of third-party websites.

7. Your Choices

You may contact Hostilika to request updates or corrections to information you previously submitted. You may also choose not to provide certain personal data, though this may affect our ability to respond or provide services.

8. Children’s Privacy

Hostilika’s website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

Hostilika may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact

If you have questions about these Terms of Service or Privacy Policy, you may contact Hostilika through the contact information provided on this website.